Our Store Policies
Personal Travel Counseling Services
I am a journalist with 12 years of experience researching and writing about travel, with special emphasis on “soft” adventure travel such as skiing, snowboarding, hiking and paddling. The Internet has made it infinitely easier to research and book travel, but with all the information resources out there, it’s difficult to sort through the conflicting messages and choose the right vacation. I offer "personal travel counseling" services to help you make sense of the information overload.
I am not a travel agent and I do not book tickets or reserve hotel rooms. What I do is provide consultation services so you can find the best choice for your adventure travel destination. As a personal travel counselor, I am not compensated for my recommendations by anyone but you. You are the sole reason for my being here. You can trust me to have your best interests at heart.
After you've filled out the questionnaire about your travel desires, I will research options and contact you with my list of suggested destinations. You can expect your consultation to take place five to seven days after you’ve submitted your questionnaire; if circumstances prevent me from meeting that commitment, I will contact you to discuss an acceptable timetable. If I can’t help you, I’ll be upfront, direct you to a better resource and refund your payment within 10 days.
My fee for a travel planning consultation is $130, due at the time you submit your questionnaire. This payment covers research and a 30-minute phone consultation in which I make suggestions for your best vacation choices. Recommendations will be based on your requirements, expectations, preferences, and past trip experiences as detailed in your responses to the online questionnaire. If I have any questions while doing research for you, I’ll send you an email. You’ll receive a copy of your questionnaire via email so you can refer to it during our consultation. If, after our consultation, you would like me to do more research to make recommendations for lodging, dining, non-skiing activities, or any other special needs, my fee is an additional $75 per hour.
As a standard policy, I do not offer refunds for consultations that have taken place. If you wish to cancel an order for travel counseling services before they have been provided to you, please call us at (802) 524-9893. We will need to know your first name, last name, invoice number, order date and contact information so we can cancel your order.
Adventure Travel Research is concerned with protecting your privacy. For information about how we use, share and protect information that we gather from you, please read our Privacy Policy.