Headline News
Frontier Debuts New Way to Buy and Fly
Denver-based Frontier Airlines announced the launch of AirFairs, a new fare structure that lets the customer choose the fare level that best meets their specific travel needs. AirFairs offers a choice of three different fare levels: Classic Plus, Classic or Economy, with varying levels of niceties.
"Our customers have spoken and we listened," said Sean Menke, Frontier President and CEO. "AirFairs brings choice and fairness back to the travel experience. The customer is now the driver of their individual travel experience. Our three fare levels give our customers the flexibility they have told us they want to arrange their travel to fit their specific budget and comfort needs."
The Classic Plus level is the ultimate way to travel. The Classic Plus ticket is fully refundable, changeable, and provides the customer the ability to confirm a seat on a different flight the same day of travel for no charge. In addition, Classic Plus customers get priority boarding, two checked bags, complimentary DIRECTV®, an in-flight snack and a premium beverage. Classic Plus customers also receive a 150 percent mileage credit in EarlyReturns®, the company's customer loyalty program.
The Classic level offers the important comforts for the best overall value. For as little as $20 more than an Economy fare the Classic customer gets advanced seat assignments, two complimentary checked bags, DIRECTV®, and 125 percent EarlyReturns® mileage credit. In addition, they will be charged reduced fee rates for itinerary changes and same-day confirmed changes.
The Economy level is the basic ticket to ride. The Economy ticket is for the customer who is traveling light and doesn't foresee any schedule changes. The Economy ticket is the airline's guaranteed lowest fare and earns 100 percent EarlyReturns® mileage credit. The Economy customer must pay for checked luggage and will be charged the highest fee rates for itinerary changes and same-day confirmed changes.
Frontier's redesigned website, FrontierAirlines.com, makes it easy for customers to determine which fare—Classic Plus, Classic or Economy—is the right fit for their travel needs. The site includes an introductory tutorial and conveniently displays the attributes of each fare level to make booking a breeze.
Frontier's EarlyReturns® Ascent and Summit members receive some added benefits with AirFairs as well: No matter what fare-type an Ascent or Summit member purchases, the benefits tied to their membership level will always override the attributes of the fare. Members who purchase a Classic Plus or Classic fare have the ability to accumulate up to 200 percent EarlyReturns® miles. Anyone redeeming an EarlyReturns® award ticket will automatically receive an upgraded Classic fare, which will include two checked bags and complimentary DIRECTV®. Summit companions traveling on the same itinerary will also receive two complimentary checked bags and the same waived fee benefits as the Summit member. To better serve our loyal flyers Frontier has eliminated the $25 redemption fee and $75 expedite fee for award redemptions booked on or after December 15, 2008.
For more information and to book flights, visit Frontier's website at FrontierAirlines.com.